FOR INTERNATIONAL PATIENT PARTNERS

Your patient lands in Korea.
From that moment, we are accountable.

AXON operates a network of Korean clinics for partners who send patients across borders. We route each case to the right specialty and region, run live interpretation and a written clinical record inside the consultation room, and keep the channel open after the patient flies home.

Case-level clinical routing Live interpretation in the room Records issued in writing Follow-up after departure
THE PROBLEM

Cross-border care rarely fails at the surgery

Korean clinical outcomes are not the bottleneck. What costs you repeat business is everything around the operating room — and every one of these lands back on your team, not on the hospital's.

The consultation room goes silent

Interpreters are hired by the hour and are rarely medical. The patient nods through the consultation, and afterwards nobody can say what was actually agreed.

The record never comes back

The patient flies home with a receipt and a bag of medication. Their doctor at home receives nothing they can read, so the treatment ends at the airport.

One clinic for every case

Agencies get locked to whichever hospital signed them first. A rotator cuff and a pigmentation case go to the same address, and one patient is disappointed.

THE NETWORK

We don't hand you a directory. We read the case and name the clinic.

AXON is not a single hospital chasing volume, and not a marketplace listing whoever pays for placement. We hold working relationships with clinics across specialties and regions in Korea, so a case goes where it actually belongs — and can be moved if the first read was wrong.

  • Routed by specialty, not by whoever has an opening
  • Seoul, Gyeonggi, Busan and Jeju — recovery stays near the treatment
  • A case can change specialty without going back to you
Partner specialized clinic consultation suite in Seoul
COVERAGE

Six specialties, four regions

Regional reach matters more than it sounds. A patient recovering in Jeju should not be routed to a Seoul follow-up, and a Seoul-based family should not fly domestically for a dressing change.

Dermatology & Aesthetics

Pigmentation, acne scarring, laser and injectable programmes, skin boosters.

Orthopedics & Spine

Shoulder, knee and spine, with rehabilitation planned alongside — so the surgical and conservative routes are both on the table.

Emergency & Acute Care

Trauma, acute presentations and same-day escalation while the patient is still in the country.

Internal Medicine & Screening

Comprehensive health screening, endoscopy, imaging and chronic disease review.

Rehabilitation & Physical Therapy

Post-operative rehabilitation and conservative musculoskeletal programmes.

Pediatrics & Family Medicine

Cases where the patient travels with family, and the family needs care too.

Key regions
SeoulGyeonggiBusanJeju
WHO HANDLES YOUR CASES

Coordinators who speak medicine. Decisions that stay with the doctors.

Most facilitators hand your case to whoever picks up the phone, so it arrives at the clinic half-formed and the consultation starts from zero. Ours is prepared by staff with hospital backgrounds — enough clinical vocabulary and enough of a network to keep the line from enquiry to consultation to treatment unbroken.

What they do not do is decide the treatment. That belongs to the treating physician, and to the advisory doctors who help your patient weigh the options before committing.

  • A licensed physical therapist — musculoskeletal cases arrive prepared. Shoulder, knee, spine and post-operative rehabilitation: what to document before travel, what the rehabilitation schedule needs to look like, and how long recovery realistically keeps the patient in Korea.
  • A former university-hospital nurse — how a tertiary centre actually receives and prepares a patient. Which documents have to travel with them, what a Korean hospital expects from an overseas referral, and who to reach the moment something changes on site.
  • Advisory physicians — the medical judgement itself. Whether an operation is warranted, what the alternatives are, and what a second opinion says. Your patient chooses with a doctor's assessment in front of them, not a coordinator's guess.
Clinical advisory team and medical coordinator reviewing patient case
WHAT IS ALREADY RUNNING

Not a plan. Infrastructure already in clinics.

18

Korean clinics whose operations we have run since 2021

6

Specialties routed across the partner network

4

Regions — Seoul, Gyeonggi, Busan and Jeju

IN THE CONSULTATION ROOM

Whichever country your patient comes from, the consultation happens in their language

AXON Voice already transcribes the consultation and structures it into a clinical record as it happens — entirely on the clinic's own machine, so no audio and no patient data leaves the building. The record exists the moment the door closes, not three days later if someone remembers.

What we are building on top of it is the part that decides your business: live two-way translation inside the room, so the consultation runs in the patient's own language instead of through an interpreter booked by the hour.

  • Automatic language detection — the patient just speaks
  • A medical glossary layered over the translation, so clinical terms survive the crossing
  • Structured into subjective, objective, assessment and plan
  • Reviewed and confirmed by the treating physician
In development

Two dozen languages are already wired in and benchmarked against native-speaker recordings. Tell us the languages you send most and we will prioritise them.

AXON Voice real-time multilingual translation and SOAP clinical note software interface
AFTER DEPARTURE

The record travels home with the patient

What the patient carries back is not a receipt. It is a structured record of each consultation, the treatment performed, medication and dosage, and follow-up instructions — written so a physician in their own country can act on it without calling us first.

  • Issued to the patient and to your team
  • One thread for wound checks and medication questions
  • Follow-up scheduling without a new enquiry
Structured international patient medical summary and post-op recovery messaging
BEFORE THEY EVER CONTACT YOU

Your patients research in their own language

We build and maintain partner clinics' sites in the languages their patients actually search in, structured so search engines and AI assistants quote them correctly. By the time an enquiry reaches you, the patient already knows what the clinic does.

  • Multilingual clinic sites, not machine-translated pages
  • Structured for AI answer engines, not just search rankings
  • Clinic data in a form your listing engine can ingest
Multilingual clinic website interface for Jeju EM365 Clinic
HOW A CASE FLOWS

From your enquiry to a follow-up six weeks later

STEP 01

You send the case, not a booking

Symptoms, imaging, prior treatment, budget range, travel window — in whatever form you already keep it. There is no portal to learn.

STEP 02

It is prepared, then reviewed by a doctor

Our coordinators put the case into a form a Korean clinic can act on. An advisory physician then reviews whether the trip is worth making, and what the realistic options are.

STEP 03

We name the clinic and the plan

You receive the proposed clinic, the specialty rationale, the expected course of treatment and an itemised estimate — before anyone books a flight.

STEP 04

Arrival and treatment

Airport pickup, accommodation coordination, and an escort into the consultation room. AXON Voice runs live so the conversation is understood both ways.

STEP 05

The record is handed over

The consultation is captured as a structured clinical record and issued to the patient and to you, in a language their home physician can act on.

STEP 06

The channel stays open

After departure, patient, clinic and your team stay on one thread for wound checks, medication questions and follow-up scheduling.

PARTNERSHIP MODELS

Built for how you actually work

"Send us patients" is not a partnership. What you need from Korea depends entirely on what your business already is, so we start from your side of the table rather than ours.

Outbound patient agencies

You already have the patients. What you lack is a Korean counterpart who answers in your language, says honestly when a case is not worth the flight, and hands the record back.

What you get

Named coordinator + advisory physician review · case-level routing · records returned in your patient’s language

Medical travel platforms

Your listing engine needs structured clinic profiles, treatment and price ranges, and a response time you can promise your users.

What you get

Structured clinic data · agreed response window · multilingual pages that survive your SEO audit

Healthcare financing institutions

Approval cannot wait for the patient to land. You need a documented treatment plan and an itemised estimate issued before travel, from a source you can verify.

What you get

Pre-travel treatment plan · itemised estimate · verifiable credentials · revision if the plan changes on site

Destination & VVIP consultancies

Your clients travel with family, expect discretion, and judge the entire trip by the twenty minutes inside the consultation room.

What you get

Private routing · escort and family coordination · discretion by default · Jeju and Seoul programmes

Medical distributors & industry groups

Not every partnership is a patient. Some are device introductions, clinical protocol exchange, or training placements with Korean clinics.

What you get

Introductions to partner clinics · protocol and training exchange · joint pilot arrangements

Tour operators moving into health

You have the itinerary and the customer. You need a medical component that slots into it without turning your product into a hospital booking.

What you get

Screening and wellness programmes sized to a 2–5 day itinerary · Jeju options · fixed inclusions

TRACK RECORD

Eighteen Korean clinics have handed us their operations

Since 2021 our business has been running clinic operations on behalf of the owners — hiring and labour, clinical systems, scheduling, records, inventory and multi-branch governance. Websites and multilingual publishing came later, as one more job owners asked us to take off their hands.

That is where the routing network comes from. These are not clients we sold software to. They are clinics whose day-to-day operation we have been accountable for — which is why a referral from us is answered, and answered quickly.

Sinchon Yonsei Clinic신촌연세의원
Samsung Wellness Clinic삼성웰니스의원
Songdo Madi Rehabilitation송도마디재활의학과
Pangyo Yonsei Clinic판교연세의원
Pangyo EM365판교이엠365의원
Hanam EM365하남이엠365의원
Dasan EM365다산이엠365의원
Incheon EM365인천이엠365의원
Geomdan EM365검단이엠365의원
Dongtan EM365동탄이엠365의원
Gyeyang EM365계양이엠365의원
Gangdong EM365강동이엠365의원
Cheongna EM365청라이엠365의원
Sejong EM365세종이엠365의원
Jeju EM365제주이엠365의원
MK Clinic · Paradise City Hotel파라다이스 시티 호텔 MK의원
Gracecell Gangnam그레이스셀 강남
365 Samsung Clinic365삼성의원
  1. 2021

    We started by running clinics, not selling to them

    Clinical systems, hiring and staff training at Sinchon Yonsei and Samsung Wellness — plus medical support for a maritime heritage survey. The year we copied the same data into three systems by hand.

  2. 2022

    Multi-site operation

    Pangyo, Hanam, Dasan and Incheon. Running one group across many addresses is where the data fragmentation between head office and branches became impossible to ignore.

  3. 2023

    Four new branches at once — and we hit the ceiling

    Geomdan, Dongtan, Gyeyang and Gangdong opened in parallel. Manual coordination stopped scaling, so we began building our own booking and patient management system.

  4. 2024

    The technology became ours

    Cheongna and Sejong. Body-analysis technology developed and registered, and selection into the national start-up accelerator programme.

  5. 2025

    Premium and specialist work

    A clinic inside Paradise City Hotel, a Gangnam practice, and Jeju EM365 — the mix that international and VVIP patients actually ask for.

  6. 2026

    AXON ships

    Inventory management patented, and the AXON platform rolling out to clinics nationally. Five years of running clinics, folded into one system.

ROUTING REACH

Every clinic on that list is open to your patients

Routing runs across the whole network above — eighteen clinics, six specialties, four regions — not a shortlist of two or three we happen to have a contract with. What differs from clinic to clinic is only how far the international layer is already built out.

The four below publish in your patients' languages today. For the rest we brief the clinic, prepare the paperwork and put the language layer in place case by case — and we are extending the same treatment across the network as demand tells us where to go first.

Already publishing internationally

Jeju EM365 Clinic

제주이엠365의원

Four-language site covering the full treatment catalogue, built for patients researching from outside Korea.

4 languagesJeju

Shine Clinic, Mokdong

샤인의원 목동점

Multilingual clinic site with AI-search optimisation, aimed at foreign residents and visitors in western Seoul.

MultilingualSeoul

Laplace Clinic, Sinchon

라플라스의원

Physician branding and an international-patient before/after programme in a high-footfall student district.

Physician brandingSeoul

Eungye Yonsei 365 Clinic

은계연세365의원

Multi-floor local clinic covering internal medicine and orthopedics, serving a growing residential district.

Multi-specialtyGyeonggi

Sending a patient to a clinic that is not on this shortlist is routine, not an exception. Tell us the case and the specialty, and we prepare the clinic for it.

Your patient is
never out of sight

From the moment a case reaches us to the follow-up after departure, there is a named person on our side who knows the case and a written record you can read.

We do not compete with you for the patient. The relationship stays yours.

  • A named coordinator and an advisory physician, not a shared inbox
  • Written record after every consultation
  • Clinic credentials verifiable before you commit
  • One channel that survives the flight home
FAQ

What partners ask before the first case

Are you a hospital or an agency?+

Neither. AXONMED is a healthcare software company that operates a network of partner clinics in Korea. We do not own the clinics and we are not competing with you for your patient — our role is to route the case correctly and run the language and record layer around it.

Which languages can you handle in the consultation room?+

Live in-room translation is the part of AXON Voice we are actively building. Two dozen languages are already wired in and benchmarked against native-speaker recordings. Where a pair is not production-ready yet, we arrange a human medical interpreter — and either way the consultation record is issued in writing. Tell us the pairs you send most and we will confirm coverage case by case rather than promise a list.

What does the patient leave Korea with?+

A structured clinical record of each consultation, the treatment performed, medication and dosage, and follow-up instructions — written so a physician in their home country can act on it without calling us.

Can a case move between specialties once it is here?+

Yes. That is the reason the network exists. If a case presented as dermatology turns out to need orthopedic assessment, it moves inside the network rather than coming back to you as a failed referral.

How do commercial terms work?+

Terms are set per partner and per case type, and depend on volume, specialty mix and who carries the coordination. We discuss them directly rather than publishing a rate card — bring your current structure and we will work from it.

How quickly can we start?+

A first case can be reviewed within days of a signed referral arrangement. We would rather run two or three real cases end to end before either side commits to volume.

Bring us one real case.

Not a memorandum, not a volume forecast — one patient you are currently unsure what to do with. We will read it, tell you what we would do, and you will know within a week whether this network is worth signing with.

THE SOFTWARE BEHIND IT

AXON Voice writes the record, AXON Messenger keeps the channel open, and AXON 병원 운영 runs the clinic underneath.